Privacy policy

The Resolution Network is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
This Privacy Policy applies to the services offered by The Resolution Network.

1. Personal information

The Resolution Network is committed to safeguarding personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, The Resolution Network will only collect and use personal information as set out below.

 2. Collecting personal information

The Resolution Network will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

3. Use of tracking technologies

The Resolution Network uses standard web practices such as cookies to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. No permanent information is recorded and cookies self terminate once the browser is closed.

4. Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

  • To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and The Resolution Network.

  • To render services related to The Resolution Network’s business.

 5. Contact by The Resolution Network

The Resolution Network may contact individuals using the information, which was provided by them in order to:

  • Provide information that may be of interest about new services or programs, special offers and other matters offered by The Resolution Network.

  • To send newsletters.

 6. Individual’s right of access

Individuals have the right to review the information that may be recorded on The Resolution Network’s database. Information may be reviewed by contacting The Resolution Network on 1300 392 312.

7. The Resolution Network and links to other web sites

The Resolution Network provides links to web sites outside of its own site. These linked sites are not under the control of The Resolution Network, and we are not responsible for the conduct of companies linked to our web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

8. Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to Megan Lewis, Director of The Resolution Network on 1300 392 312.