What is Communication Coaching and how does it work?

Communication coaching for a more productive workplace

Communication is often the number one cause of issues in the workplace:

  • there’s not enough of it,

  • there’s not the right type or

  • the message comes out differently to what people are expecting.

All of this can lead to a workplace that is fractured and unproductive. This impacts health and productivity, and damages relationships and reputations.

The good news

It doesn’t have to stay that way.

Our 1:1 communication coaching increases your insight into your own communication style, improves your ability to productively deal with disputes, and helps you feel more confident in tough situations.

Whether it’s one-on-one or group-based training, our practical programs focus on enhancing existing skills or equipping people with new skills to help them perform their job more effectively.

Conducted as a series of sessions, the coaching process helps you identify how and why communication breaks down. We provide professional guidance, practical support and realistic goal setting.

Our coaching programs can also be incorporated into wider change management processes that may be occurring within your organisation.

Who is it for?

  • New managers - those who need support to establish new ways of communicating with team members they used to be a peer with.

  • Business partners - those who struggle with their communication regarding plans for the business and discussing how the business is run.

  • Team members - employees who are technically strong but struggle with how they get along with others internally or external clients. They need to gain insight into how their communication and behaviour impacts on others and the team dynamics.

  • Managers - team leaders who struggle with the performance of their team or team members and need help to feel confident in providing effective feedback and guidance.

Benefits to your business

  • Retain a team member who is brilliant at their job but not great at communication

  • Increase a team member’s insight into their own behaviours/habits when they experience conflict so they can make different choices about how they respond

  • Increase a team member’s communication toolkit so they’re able to more effectively engage in difficult conversations

  • Help a team member to improve their communication and behaviours so they’re more productive at work

  • Support new managers/owners to engage with their team members around difficult topics for example, providing feedback on a team member’s performance / Assist a new manager move from a hands-on technical role into a ‘people management’ role

  • Reduce the costs of loss productivity and business disruption

  • Maximise productivity through better-performing teams

  • Save management time spent dealing with non-business issues

  • Improve your skills in resolving and managing conflict so you don’t have issues escalating unnecessarily

  • Enhance your communication skills to increase your confidence in dealing with difficult people and situations

  • Understand why conflict occurs and how to prevent it and gain clarity in complicated and stressful situations

  • Build co-operative and rewarding relationships with those around you

How do I get started?

Get in touch with our team to learn more about how we can support you with team building and training inside your business.