Filter testimonials:

When we separated, my ex and I had tried heaps of times to work things out ourselves. We almost got there, but we kept stumbling on the last few details of the separation.
Your assistance in helping us work through these has been so valuable. Thank you!

Private client, Issue: Property Settlement

Thank you for your expertise and sensitivity when helping me talk with my ex-partner about parenting arrangements for our son. Without your support we’d still be arguing at McDonald’s!

Private client, Issue: Parenting Plans Agreement

Megan & her team have supported our business on a number of occasions to create a healthy workplace.
Employees who accepted our offer of counselling are happier and more productive at work.
We found Megan to be professional, confidential and caring.
If you want to improve your workplace, we have no hesitation in recommending Network Resolution.

Co-Owner, local business, Mid North Coast: EAP services

In our rapidly changing world, success hinges around shared understanding, but stakeholder resistance and unclear messaging often hinder this.
For us, The Resolution Network brings clarity by quickly gaining a detailed appreciation of key messages and blockers, and delivering persuasive messages to our audiences.

Kathy Wonderley, CEO, ACES, Issue: Change Management

Megan’s approach to customers and conflict management is phenomenal and I highly recommend The Resolution Network to anyone that has a conflict.
The sessions I had with Megan empowered me to approach a difficult situation from a different perspective to avoid a potential conflict.

Private client, Issue: Conflict Management Coaching

Thank you so much for providing such an informative workshop on conflict management resolution in the workplace.
I have spoken to a number of attendees since, and they agreed the information was delivered professionally, in a fun and interesting environment. Like myself, they too picked up some very useful tips which can be applied to our place of work

Forster Tuncurry Business Chamber, Issue: Team building and workplace training

Thank you for the sensitive way in which you helped to resolve the ongoing conflict between myself and my manager.
I had considered leaving so many times, but I’m glad I decided instead to do some conflict coaching sessions. They helped me see the issues differently, and come up with some new ideas on how to work together.

Local Retail Business, Issue: Stress Leave & Returning to Work

Since the mediation, the relationship between the two staff members has settled down and they now work together in a way that is cordial and respectful.
You did a fantastic job – thank you

Professional Services Business, Issue: Workplace Bullying

Megan’s approach to customers and conflict management is phenomenal and I highly recommend The Resolution Network to anyone that has a conflict.
The sessions I had with Megan empowered me to approach a difficult situation from a different perspective to avoid a potential conflict.

Private client, Issue: Dispute Resolution

I had struggled for over a year to speak with my mother and had all but given up on having a relationship with her. Thanks to the mediation and coaching, I now have a much better understanding of why we push each other’s buttons and how we can communicate in a way that is respectful and kind.

Private Client, Issue: Family Dispute Resolution

Thank you so much for providing coaching to help me develop positive and professional relationships in my workplace. The session helped me anticipate possible reactions from the other side and engaged me to practice effective ways to respond. This helped me become more effective when participating in constructive conflict conversations and gain insights and skills to resolve disputes with staff. It has truly changed the way I think.

Manager, Fitness Industry

Your method of dissecting a particular issue into particular sections has been the best advice I have ever received and is a valuable tool I will continue to use Thank you Megan, everyone could do with some time with you even if things are not so bad.

Sales Manager, Publishing Industry

David’s delivery of a no nonsense, plain English and practical coaching session on Confidently Dealing with Conflict helped our supervisor to make their workplace a better environment for all of their team members. As a senior manager, that means less headaches for me!

Senior Manager, Manufacturing Company

Megan’s approach to customers and conflict management is phenomenal and I highly recommend her and The Resolution Network to anyone that has a conflict. The sessions I had with Megan empowered me to approach a difficult situation from a different perspective to avoid a potential conflict.

Manager, Training Company

David’s empathy and understanding of the personal emotions people experience when dealing with a dispute was a key factor in enabling us to once again feel comfortable with sharing a common boundary with our neighbours.

Local Residents, Old Bar Beach, NSW

Thanks Narelle, I enjoyed our coaching sessions very much.  It’s really helped me to become more of an observer before responding, although like anything, I’m sure it will take some practice to embed the habit fully.

It was great to have someone to talk things through with and that provided me greater awareness of myself and my own motivations, etc

Bianca Adimari, Southern Regional Manager

Megan & her team have supported our business on a number of occasions to create a healthy workplace. Employees who accepted our offer of counselling are happier and more productive at work.

We found Megan to be professional, confidential and caring.

If you want to improve your workplace, we have no hesitation in recommending The Network Resolution.

Co-Owner, Local Business, Mid North Coast

Narelle – I love how Managing Difficult Conversations with Confidence has helped me to understand the style I have used in past when faced with conflicts. I’m so much more confident now I have the “check in” checklist and I will be more aware of the other things I need to consider aside from my own needs/wants

Co-owner, Electrical and Air Conditioning Company

Pat, I’ve really enjoyed Managing Difficult Conversations with Confidence. These skills are invaluable and it would be great if more people could do training of this type.

Manager, Training Institution

Pat – I wanted to say how much I enjoyed and benefitted from each workshop in Managing Difficult Conversations with Confidence. I definitely feel more confident and also now appreciate my new ability to accept there are grey areas and things cannot always be fixed

Manager, Aged Care Facility

We have enlisted the training expertise of The Resolution Network for two of our annual staff development days. The session run by Megan were regarded as insightful, motivating and relevant in providing effective strategies that the team could collectively use in our busy, pressured child care environment. Four years later and we are still using the techniques to assist in resolving a multitude of conflict situations within the team and with our families. Would definitely have Megan provide us with training in the future.

Di Miller, Co-Owner, Kindilan Child Care Tuncurry

David’s initiation of a Dispute Resolution Process and Policy for all of our staff across our five pharmacies has had a huge positive impact on staff relations and productivity in the workplace.

Through its easy 4-Step approach and inclusive nature, this Policy and Process has ensured all staff – from management through to our casuals – feel secure in understanding how to deal with interpersonal conflict. Totally recommend its inclusion into the workplace practices of any business of any size!

Owner Pharmacy Chain, Hunter and Mid North Coast

We engaged TRN when our organisation was about to go through substantial change and growth.

The team expertly guided us through a challenging change management process, supporting us to identify our goals, subsequent actions and basically how to manage our growing pains.

My experience of TRN is one of passion, customer focus, goal achievement and flexibility; consequently we have also engaged them to mentor senior managers, conduct group training for our coordinators and support us in our project planning and report writing.

My greatest endorsement of TRN is that after a two year partnership we continue to contract Rosemary and Megan to assist us in sustaining our quality service delivery.

Shelly Sabey, CEO, Dundaloo Support Services

Thank you so much for providing such an informative workshop on conflict in the workplace. I have spoken to a number of attendees since, and they agreed the information was delivered professionally, in a fun and interesting environment. Like myself, they too picked up some very useful tips which can be applied to our place of work.

Forster Tuncurry Business Chamber

In our rapidly changing world, success hinges around shared understanding, but stakeholder resistance and unclear messaging often hinder this.  For us, TRN brings clarity by quickly gaining a detailed appreciation of key messages and blockers, and delivering persuasive messages to our audiences.

Kathy Wonderley, CEO, ACES Incorporated

I have worked with The Resolution Network over the past few years on a number of HR related issues.  Their wealth of knowledge in the area of conflict resolution enables them to work closely with you to achieve the best outcome.

I have engaged Megan in meditation of staff and have found that her professionalism in gathering the information, conducting the interview and the follow-up afterwards, is second to none.

Megan has also provided training to all managers in Bullying and Harassment and again the experience and knowledge that she has on this topic enables her to provide quality training in this area.

Karen Roods, HR Manager, Holiday Coast Credit Union

Megan, thank-you for a day of inspiring mediation. It enabled us as joint business owners to step back a bit, overview the situation with objectivity, and to return to working with each other as successfully & enjoyably as we did when we started this venture together. You were a great investment …that we possibly wish we had made earlier!

Co-owners, Sydney Based Professional Services Business

We want to thank you Narelle for your assistance. To have a professional who is impartial, trained in active listening, with no agenda, provided our staff with the confidence to open up, share their grievances and be willing to participate in finding common ground, identifying their responsibility in the grievance and cohesively agreeing to possible solutions. The thought provoking questions you posed in reporting on the progress also provided valuable training opportunities for us as a management team. The outcome was one of understanding others perspective, improved communication and respectful relationships.

Leanne James, Co-Owner, Kindilan Child Care Tuncurry

I want to say thank you for your understanding and work. You helped make this transition smooth for me and I appreciate it so much. The last meeting I was so surprised that I didn’t feel panic and this was because I had confidence in your approach as the facilitator.

Team Member, Disability Service

David’s professional understanding of group dynamics definitely played a huge part in enabling us to reach an amicable resolution to what had once been an on-going and long term issue for us.

Member, Volunteer Group

Thank you so much for the sensitive way in which you helped to resolve the ongoing conflict between myself and my manager. I had considered leaving so many times, but I’m glad I decided instead to use the conflict coaching. It helped me see the issues differently, and come up with some new ideas on how to work together.

Team Member, Government Organisation

Since the mediation, the relationship between the two staff members has settled down and they now work together in a way that is cordial and respectful. You did a good job – thank you!

Manager, Professional Services Business

Using The Resolution Network was a small investment to ensure a healthy working environment. Our staff are our greatest asset, and we know that even minor conflict can lead to a problem that will cost us time, money and staff. I highly recommend their service which was done in a very professional and timely manner.

Manager, training organisation

As a lawyer who deals mainly with Family Law matters a lot of my clients require the services of a good mediator/mediation service. I have referred a number of clients to the Resolution Network and the outcomes achieved have been efficient, professional, and cost effective. They are an impartial service that do their job well. They do not take sides in the dispute but simply try to reach a solution to the problem in the best interests of everyone. I will continue to use their service and continue to refer clients to their service in relation to my Family Law matters, both property and parenting.

Mark Collett, Collett Lawyers

Thanks Narelle, I enjoyed our coaching sessions very much.  It’s really helped me to become more of an observer before responding, although like anything, I’m sure it will take some practice to embed the habit fully.

It was great to have someone to talk things through with and that provided me greater awareness of myself and my own motivations, etc.

Bianca Adimari, Southern Regional Manager

At some point in time, everyone finds themselves in conflict situations where it is hard to find a positive way forward. These situations are often costly and time consuming for us to deal with. Using TRN takes the stress out of having difficult conversations. They provide a cost effective solution that frees us up for what we do best.

Kathy Wonderley, CEO, ACES Incorporated

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