The cost of conflict between team members in the workplace is not just financial. Other team members feel awkward as they sense the tension. Work quality and quantity drops because people are carrying a grudge, and the office becomes an unpleasant place to be.
The GOOD news - The Resolution Network is here to help.
Read MoreAs people managers, we spend A LOT of timing talking to team members to help them do their best work. However we don’t always see the desired results and this can cause frustration for everyone involved. But what if you started to Coach your team to success?
Read MoreIt’s so easy to react when someone’s annoyed you or done something you think is a breach of an agreement or overstepped the mark. But to get the best out of a difficult situation, think about what you want to achieve first. You can do this by asking yourself three little questions.
Read MoreDid you know there is a secret to having difficult conversations well. 100% of times there’s been something that’s triggered the situation – someone’s said or done something and you feel the strong emotions rising.
But there is something that happens before these feelings, and this is the secret you’ll want to know.
Read MoreHow do you deal with emotions in the workplace …particularly yours?
As people we are biologically programmed to experience emotions, and as an owner or a manager you’re going to have team members who are going to feel emotions, and so will you! So how do you manage your own emotions?
Read MoreLast year, a business owner’s responsibility now also includes taking all reasonable steps to eliminate or minimise the risk of WHS hazards including sexual harassment.
How can local business owners and managers ensure they’re meeting their responsibilities with respect to Positive Duty?
Read MoreIt’s the difficult conversation that many seem to struggle with – giving feedback.
But why is giving feedback important in the workplace?
Why is giving feedback an art?
Learn 3 tips that work when giving feedback.
Read MoreHave you made new year’s resolutions?
What about new year’s business resolutions?
As a manager or small business owner – It might be to have a less stressed, calmer and more productive team!
Read MoreA quick word of advice to business owners.
If you use the time over the break to think about what you want to achieve in the new year and you come up with ideas you’re super excited about and a whole new 5 point plan, be mindful that your team members may not be having the same thoughts!
Read MoreOne of the toughest parts of being a Manager or a Business Owner is managing people. The Enhance Program provides support to local business owners and managers, by taking the stress out of managing people.
Read MoreWith Christmas just over a month away, many business owners and their team are getting ready for their end of year celebrations. While it can be an exciting time, it can also be an outing that goes terrible wrong - if you don’t do the right planning.
Read MoreAre you looking to attract and retain high quality staff?
Need to get your team on the same page with shared goals?
Values & Purpose can be what makes the difference.
Read MoreHow much time do you think a Manager spends each week on staff issues; 2 hours, 5 hours, 10 hours? Research says they spend between 15% to 40% of their week resolving issues with staff. That’s a lot of time!
Read MoreIs it better to have a team member in the chair giving 50% or having no team member at all? If you don’t have the conversation – your business is suffering.
Read MoreGossip. It’s something everyone does. Whether it’s about celebrities, a family member, a neighbour, or a work mate. Business owners and managers often find this is an aspect of a workplace that is causing a lot of distress.
Read MoreAre you a Baby Boomer? A Millennial? A GenZ?
While these labels are referred to frequently, we’re actually way more individual than these stereotypes allow. And it's not uncommon to have up to 4 different generations working alongside each other in your business or at your workplace.
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